IT Support Analyst
Permanent | £28000.00 - £30000.00 per annum | Greater London | London
Are you reliable, proactive and keen to learn?
An international company are looking to expand their IT support function. This company are a London based digital agency specialising in the creation of digital services and products, working with some of the world's biggest brands including Netflix, Ferrari and Nike. They are a global enterprise, with opportunities to travel to Gothenburg and Paris.
The company has seen a lot of recent success so you would join the growing helpdesk team as an IT Support Analyst, working on tickets submitted by those needing help. This means you must be comfortable working on a wide range of IT issues from software queries, to helping set up AV in meeting rooms or people bringing their laptops saying "this won't work". You must be an effective communicator and able to support those with issues both remotely and on-site.
You must have:
- Excellent knowledge of Apple hardware and software.
- Both Apple and Windows operating systems experience.
- Knowledge of Mac and Jamf.
- Good knowledge of AV systems.
- Experience of supporting a multi-office and multi-region environment.
- Basic network support and patching experience.
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