IT Support Analyst
Permanent | £25000.00 - £29000.00 per annum + Excellent benefits | Greater London | London
Are you an energetic graduate, who is outgoing and has 2/3 years' experience as an IT support Analyst in a mac and windows environment?
Are you becoming tired of your current role and want to be working on both Mac and Windows?
Well if you are this is the opportunity for you!
You could be working for one of the biggest Digital Agency, who have offices all around the world. You'll have the chance to not only work with some of the most recognisable brands in the world in an 80/90% Mac environment, but the possibility for international travel to other offices. it will be very hard to find a better opportunity out there in this market right now. They are all about providing great training for you so don't worry, you will get that, since the manager was once in your shoes. There is big room for career development in this opportunity as well, as they like to see their employees grow and develop under their guidance. Not only that, they have won countless awards like for example, Digital Agency of the Year, Most Innovative Companies etc, so you're in good hands.
The role will involve telephone, remote and deskside support to their global user base in a demanding and fast-paced environment. Also, you will maintain both Windows and Mac desktop and laptop images.
Have you got:
- Experience in using Helpdesk call logging software,
- Apple/Windows hardware and software troubleshooting experience
- Casper suite
- Having 1-2yrs supporting Mac enviroment is essential
- Windows knowledge would be beneficial
- Experience working with Help desk and Desktop support
- Office 365
- Experience with Tickets
- Strong communication
- Problem solver
If so, please don't hesitate as this role will go fast, you can call me on 02037952604 or apply directly below with your most up to date CV
Send us your details to consider for this role and tell us a little about yourself
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